Terms and Conditions

Effective Date: 01/09/2025

Welcome to numasoaps.com (“Website”). By accessing or using this Website, you agree to be bound by the following Terms and Conditions (“Terms”).

Please read them carefully before using our services or placing any orders.

If you do not agree with any part of these Terms, you must not use this Website.


1. About Us

Numa Soaps manufactures and sells handcrafted cold-processed soaps made with natural ingredients.

All products are sold through our website: https://numasoaps.com


2. Eligibility

To use this Website and place orders, you must:

  • Be at least 18 years old
  • Have the legal capacity to enter into a binding contract
  • Provide accurate, complete, and current information

3. Products & Descriptions

We strive to provide accurate product descriptions and images. However, as our soaps are handmade, variations in color, texture, and weight may occur.

We do not guarantee that your device’s display of colors will be accurate.

All descriptions are subject to change at any time without notice.


4. Pricing & Payment

All prices are listed in INR and include applicable taxes unless stated otherwise.

Prices are subject to change without prior notice.

Payments are processed securely through third-party payment providers.

We are not responsible for payment processing errors or delays.


5. Orders & Shipping

All orders are subject to acceptance and availability.

Once an order is placed, you will receive a confirmation email.

Shipping times and costs vary depending on your location and will be displayed at checkout.

We are not liable for delays caused by courier services, customs, or unforeseen events.


6. Returns & Refunds

Due to the nature of our products, we generally do not accept returns or offer refunds unless the product is damaged or defective upon delivery.

If you experience any issues with your order, please contact us at info@numasoaps.com within 3 days of receiving your order.


7. Intellectual Property

All content on this Website – including logos, product images, descriptions, text, graphics, and designs – is the property of Numa Soaps and is protected by copyright and trademark laws.

You may not reproduce, distribute, modify, or use any content without our written permission.


8. Prohibited Activities

You agree not to:

  • Use the Website for any unlawful purpose
  • Impersonate another person or misrepresent your affiliation
  • Attempt to gain unauthorized access to the Website or servers
  • Distribute viruses or other harmful code
  • Use bots or automated systems to interact with the site

Violation of these terms may result in termination of your access.


9. Disclaimer of Warranties

All products and services are provided “as is” and “as available.”

We make no warranties, express or implied, including but not limited to merchantability or fitness for a particular purpose.

While we use skin-safe and natural ingredients, we are not responsible for individual reactions or allergies.

Always check the ingredient list before use.


10. Limitation of Liability

To the fullest extent permitted by law, Numa Soaps shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Website or purchase of our products.


11. Indemnification

You agree to indemnify and hold Numa Soaps harmless from any claims, liabilities, damages, and expenses arising from your use of the Website, violation of these Terms, or infringement of any third-party rights.


12. Changes to Terms

We reserve the right to update or modify these Terms at any time.

Any changes will be posted on this page with an updated effective date.

Continued use of the Website constitutes acceptance of those changes.


13. Contact Us

For any questions or concerns regarding these Terms, please contact: info@numasoaps.com